Frequently Asked Questions

What is the best way to reserve Shockoe Cornerstone?

The best way to reserve dates at Shockoe Cornerstone is to book directly on this website via the "BOOK NOW" button.  Although Shockoe Cornerstone is listed on Airbnb, VRBO, Furnished Finders, and booking.com, those sites add service/booking fees that can add up to 18% onto your total. I'm happy to answer any questions prior to booking via info@shockoecornerstone.com.

What is your cancellation policy?

Shockoe Cornerstone has a 'no refunds' policy with 50% due upon booking to reserve dates, however we try to be flexible when life happens.  As a small business, cancellations can have a large impact. Please see the rate page for more details on cancellation policy.

Do you have a minimum night stay?

There is generally a 2 night minimum stay.  Minimums can be flexible when filling gaps between bookings, or within two weeks of a booking so please feel free to reach out.  

Can we come early or stay late?  

Maybe!  Please inquire a few days prior to your stay as we offer a few options for arriving early or departing later (Flex Check).  The standard check-in time is 4pm.  The standard check-out time is 11am. You may not arrive early or stay late without permission as this can disrupt our cleaner's schedule. Flex Check offers early check in after 9am and late check out before 6pm for $100.  It's a great way to squeeze some extra time out of your vacation, but it is subject to availability so please ask. 

Is Shockoe Cornerstone wheelchair accessible?

No, unfortunately our property is not wheelchair accessible.  It was built in 1849 and has small doorways and small spaces. 

What personal care amenities are included?

Shockoe Cornerstone provides all the basics: shampoo, conditioner, body gel, and bar soap. We also have a drawer with common toiletries for guests that they may have accidentally left behind at home. Hair dryers are also provided in each bathroom.

Are we allowed to smoke at Shockoe Cornerstone?

Shockoe Cornerstone only allows for outside smoking. 

Can I squeeze in extra guests if they don't mind bringing sleeping bags?  

No. We strictly follow our maximum occupancy listed for the comfort and safety of all guests.  

Are linens included?

Yes. Shockoe Cornerstone includes sheets & bed linens, as well as bath towels and extra blankets for your comfort.

What's provided for cooking?

Shockoe Cornerstone supplies basic seasonings & cooking items, such as salt, pepper, oil, sugar, & flour. We also have assorted condiment packets. The refrigerator and freezer are clean and empty for guests. Guests are also welcomed to the coffee/tea bar. The bakeware & cooking utensils in the kitchen are very thorough for a vacation home.

Is there a grill? 

No.

Are there cameras inside or outside the property?

There are no interior cameras.  There are 2 cameras on the exterior in publicly visible areas (one at the front door and another at the back patio).  Privacy of guests is valued.

Do guests have access to a laundry room?

Yes, we have full size washer & dryer for guests to use during their stay, located in the upstairs bathroom, as well as detergent.

What’s nearby?

Points of Interest:

HOSPITALS

MCV | Virginia Commonwealth University - 0.5 miles away - 2 min drive - 13 min walk

Bon Secours Richmond Community Hospital - 1.5 miles away - 5 min drive - 27 min walk

Henrico Doctors’ Hospital - 9.9 miles away - 15 min drive

Parham Doctors’ Hospital - 10 miles away - 17 min drive

Retreat Doctors’ Hospital - 3.3 miles away - 12 min drive

PARKS

Jefferson Park - 0.5 miles away - 2 min drive - 7 min walk

Belle Isle - 2.2 miles away - 11 min drive

Brown's Island - 1.3 miles away - 8 min drive

Taylor's Hill Park - 0.3 miles away - 1 min drive - 6 min walk

Libby Hill Park - 0.9 miles away - 4 min drive - 19 min walk

EATERIES

Addis Ethiopian Restaurant - 0.2 miles away - 2 min drive - 6 min walk

Bottoms Up Pizza - 0.3 miles away - 4 min drive - 9 min walk

Lulu's - 0.2 miles away - 2 min drive - 6 min walk

Grace Noodle - 0.2 miles away - 2 min drive - 5 min walk

JewFro - 0.2 miles away - 2 min drive - 5 min walk

ENTERTAINMENT

Margarita's Cantina - 0.2 miles away - 2 min drive - 4 min walk

Wonderland - 0.3 miles away - 2 min drive - 6 min walk

Fallout - 0.2 miles away - 2 min drive - 4 min walk

Aces Sports Lounge - 0.2 miles away - 2 min drive - 4 min walk

Havana's 59 - 0.3 miles away - 3 min drive - 6 min walk

How can I stay in touch if not ready to book yet?

Shockoe Cornerstone has a quarterly newsletter - you can sign up on the website, or if you send an inquiry you'll automatically be added to the email list and you may opt out at any time. Following on Instagram or Facebook is another great way to keep in touch and be among the first to hear when dates are released, as well as check out local happenings.

I just booked - What's next?

Thanks for booking!  You'll receive a confirmation of your dates and then approximately 2 days before your stay you will receive an email with door pin code and instructions on how to access our welcome packet full of details.  If you have questions before then please feel free to reach out anytime.